Due to pandemic related restrictions across various cities - delivery timelines may vary. We are doing our best to connect the deliveries from whichever warehouses are operational. We regret the inconvenience.


1. How do I cancel the order, I have placed?
You can cancel the order only if the product has not been shipped yet. For any order related queries, to cancel or to modify your order – Please call 9535621112 or email us at [email protected]

2. How do I create a Return Request?
For any order related queries, to return your order – Please call 9535621112 or email us at [email protected]

3. How do I check the status of my order?
The order status is updated automatically in My Account >> My Orders section on the website. You can login to https://www.prestigexclusive.in to check the status of your order anytime or you can reach us at 9535621112 or email us at [email protected] if you have any specific queries regarding your order.

4. How can I check if www.px.in delivers to my PIN Code?
Visit our website https://www.prestigexclusive.in & click on the product you want to buy. On the Product Details Page, enter your area pin code in the Check Pincode Availability field & click on Check. You will get a message on the screen if your area pincode is servicable or not.

5. How are orders placed on www.prestigexclusive.in delivered to me?
All orders placed on www.prestigexclusive.in. are dispatched through our Logistics partner. You can also choose to get the product delivered to any serviceable pin codes (Home Delivery) or pick it up from company authorised Prestige Xclusive retail store.

6. Does www.prestigexclusive.in deliver products outside India?
No. We only deliver orders within India

7. Can I modify the shipping address of my order after it has been placed?
You'll not be able to modify the shipping address after you place an order. However, if you have entered the wrong address, you may want to cancel the order (before shipping has been done) and re-order the same. If shipping has already been done, you can send an email to [email protected] with the correct address.

8. I want to know about EMI (credit card) payment option?
The EMI options are being provided by the respective banks / credit card providers, in partnership with the payment gateway. You can choose any of the options listed based on your bank / credit card provider.

9. Why is sum total of EMIs more than the order value?
The sum of all EMIs would be more than the product price since it includes bank / credit card interest charges as applicable. Please get in touch with your Bank / Credit Card Provider to learn more about their EMI schemes.

10. How do I get a duplicate soft copy of my invoice?
Please send email to [email protected] to get a soft copy of your invoice in your email-id